In this update I would like to
highlight some of the things I have learned through taking part in
Doc-to-Doctor.
My involvement as chairman of
Doc-to-doctor has brought with it positive challenges that I feel have helped
me to develop my assertiveness skills. Looking
back to the start of my role as chairman, I can see that I anxiously sought the
approval of the other committee members and that in my efforts to project an
image of politeness and flexibility I was often left feeling like I lacked
control. I now feel that I have gained a much better understanding of what it
means to be assertive and can now appreciate the benefits it can bring. I can
see that assertiveness isn’t about being “bossy” or “demanding” it is about
demonstrating a healthy confidence whereby you are able to communicate your own
thoughts whilst respecting those of others. Being direct and honest with people
is key to this. I have come to realise that I cannot expect people to read my
mind – what might seem obvious to me may not be so obvious to others. I have
learned that it is best to keep requests simple and direct and that there is rarely
any need for elaborate explanations. As
a result of this my confidence has improved. I feel that I have gained an
internal locus of control and that my actions are much less governed by the
behaviour of others. This ties in with my realisation of the importance of
delegation (see previous blog post). As a result, I feel less stressed because
I feel more able to say “no” to requests that would otherwise spread me thin.
When I first took over
Doc-to-doctor I don’t think I quite appreciated the breadth of the task. I also
drastically underestimated the amount of time that I would need to invest in
order to prepare the teaching sessions. Since this all occurred during a very
taxing period of exams, it forced me to develop my organisational skills and
find more efficient ways of working. I had to learn how to identify goals, plan
and prioritise. A technique that I have found helping in achieving this, is the
use of “prioritisation grids”. I find they help me to prioritise tasks more
quickly and that the simple act of writing things down in an organised manner
keeps me from feeling so overwhelmed. I am sure this sort of technique will
come in handy when faced with time pressures on the wards during my clinical
attachments/future work and they are something that I plan to continue using.
Another thing that I have learned
is the importance of flexibility. There have been times were things haven’t
gone exactly to plan with the Doc-to-doctor teaching sessions, examples have
included: IT issues, problems with room bookings and problems sourcing clinical
examination equipment. These things have shown me that when things don’t work,
the best thing to do is change your approach and try something different. I have
come to realise that a last minute restructure of previous plans doesn’t
signify failure. Instead, it demonstrates an ability to keep things moving
forward. This has given me a new outlook towards future challenges and I can
see that problems need only be a worry if you cannot adapt to them.